Our Buy Happy Philosophy

Many dealerships claim they provide a great car-shopping experience, but we guarantee one at Brown's Car Stores. If you want to know what separates Brown's from the rest of the DC-Metro area, it starts with the people. Our staff -- many of whom have been with Brown's for decades -- allows you to enjoy your experience because we emphasize helping people buy a car rather than selling them on one.  

In addition to top-notch customer service, our Buy Happy philosophy includes a long list of guarantees after you leave our facility in your dream car. Find out more about what your Buy Happy experience at Brown's entails!

    Our "Buy Happy" Philosophy
  • A straightforward, below-market sale price from the start.
  • Pre-owned vehicles available below Kelley Blue Book prices.
  • Price Match Guarantee: We shop our competitors so that we can offer you the best possible price.
  • Brown's 3-Day Used Vehicle Exchange Policy: If you buy from one of our dealers and you aren't satisfied with your purchase, you can bring it back within three days of delivery and exchange it for another used vehicle.
  • 3-Month/3,000-Mile Powertrain Warranty on every Brown's certified used vehicle.
  • Free CARFAX report with every vehicle we sell.
  • We'll buy your car even if you don't buy from us.
  • 5,000 new and used vehicles for 15 top brands.
  • 26 convenient locations throughout Virginia and Maryland.

  • Service and Collision Center Guarantees
  • FREE annual Virginia State Safety Inspection.
  • Factory-trained, ASE- and I-CAR-certified technicians, who participate in ongoing auto body repair training programs.
  • FREE multi-point inspection every time you stop in for service.
  • FREE written auto body repair estimate.
  • Available towing services and car rental arrangements.
  • A written lifetime warranty for your auto body and paint repair work for as long as you own the vehicle.